Mehran GmbH

Conditions of Use

Mehranhamburg.com  is operated by Mehran GmbH , Heselstücken 8 , 22457 Hamburg / Germany .

 

 A Proposal and conclusion of a contract

A1
The presentation of products in this online-shop does not describe a legally binding proposal, but an online-catalog without obligation. By entering your personal data and clicking on the "order now" button in the last step of the ordering process you place a binding order of what is in your shopping cart. A contract between you and Mehran GmbH  for the sale of our products will only exist once your order has been accepted, processed and despatched. This does not affect your statutory rights. In case you will not receive the order or it's confirmation within 14 days, you are no more bound to it.

A2
We save the details of your order and send them via email together with our terms and conditions to you. Your order details can be reviewed by you in your account on our website.

A3
In the event an item is out of stock, we would inform you immediately but not later than one week, and provide an estimate delivery time.

B. Return, Return Consequences

B1
In the unlikely event that you are not satisfied with our products, you may return them to us unused without stating the reason, within 14  days for an exchange or refund unless you are not a company, an established merchant or a public utility. The time for complaints starts at the earliest upon receipt of the products and a detailed return instruction in text form. Only cancellation of bulky orders can be notified prior to shipping by phone, fax or through our online ordering system. To keep the term a return of the goods in time is sufficient.

B2
In case of an effective return, the received benefits on both sides should be restituted. On detereoration of the goods compensation may be demanded. This does not apply if the deterioration has resulted from verification, as it can be made in a retail shop. By the way you can avoid compensation by not treating the goods like your property and refrain from doing something that could damage them.

B3
Custom made orders and Special Orders which are not appropriate for a return due to their nature are non-returnable.

B4

Upon receipt of the returned goods we will refund the total cost of the goods, as soon as possible, but no later than 10 working days after receiving them into our warehouse. Hereunto you have to provide us with your correct bank details, in time but not later with your return.

B5
Returning goods is at our  expense for deliveries within Germany.

For deliveries outside Germany: for all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us.

C Prices and Delivery Conditions

C1

The  prices quoted on mehranhamburg.com  are  quoted in EURO and are inclusive of german sales tax (VAT) at the current rate of 19% .

C2
If the order is being despatched to a destination outside the European Community (EC) then all prices are gross for net. If the order is being sent to a member state of the EC then the selling price will include VAT at the current rate. . Any customs or import duties levied once the package reaches your destination country will be the customer's responsibility as we have no control over these charges and cannot predict them.

C3

For deliveries inside and outside Germany  the prices not include shipment charges : shipment will be charged additional. Shipment cost depend on weight and on country of destination. Please look our upon tabelle .

C4
We will ship the items after receiving the customer's payment. We accept advance payments via  EU bank transfer to our account. Please take care to use IBAN and SWIFT-BIC. By request we can arrange for a self pickup against cash disbursement.

C5

We aim to despatch your order paid by credit card within 48 hours to be with you in about 3 - 5 working days. For orders paid by EU Bank Transfer, we would require 2-4 working days for bank clearance and would then despatch the products in the same way.

C6

Upon receipt of your order the items will be reserved for you. If we do not receive the payment within one week after the contract is concluded, we reserve the right for ulterior disposal.

C7
Our parcels are always shipped insured.

 

D. Warrantee

D1
In the unlikely event of any faults in our products, we will do all we can to rectify the situation by providing replacements, or full refund according to your preference.

D2
The warranty is not applicable for goods, which are historical collectibles sold without guarantee and declared as such.

D3
Mehran  reserves the right to make the warrantee depending on prior consignment for being able to verify the complaint. In case it turns out that a defect is not discoverable or is caused by you, all warrantee rights are not covered. The item will be sent back on your expenses, unless you want the item to get repaired. All arising costs will be borne by you.

D4
A copy of the invoice is sufficient for a proof of guarantee.

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Copyright © 2018 Mehran GmbH Heselstuecken 8 22453 Hamburg - Germany - USt-IdNr. DE 118676179 - Steuernummer :48/742/03985 Geschäftf.: Dr. Said Mehran Handelsregister HRB 46619 Powered by Zen Cart - Your IP Address is: 54.196.190.32