Mehran GmbH

RETURN

 

 

Return, Return Consequences

1
In the unlikely event that you are not satisfied with our products, you may return them to us unused without stating the reason, within 14  days for an exchange or refund unless you are not a company, an established merchant or a public utility. The time for complaints starts at the earliest upon receipt of the products and a detailed return instruction in text form. Only cancellation of bulky orders can be notified prior to shipping by phone, fax or through our online ordering system. To keep the term a return of the goods in time is sufficient.

2
In case of an effective return, the received benefits on both sides should be restituted. On detereoration of the goods compensation may be demanded. This does not apply if the deterioration has resulted from verification, as it can be made in a retail shop. By the way you can avoid compensation by not treating the goods like your property and refrain from doing something that could damage them.

3
Custom made orders and Special Orders which are not appropriate for a return due to their nature are non-returnable.

4.

Return Adress :

 

MEHRAN GMBH

AM SANDTORKAI 34

20457 HAMBURG / GERMANY

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